FAQ
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At AVION quality, safety, and sustainability are at the core of everything we do. The manufacturing facility operates under strict European Union guidelines and holds several internationally recognized certifications.
Facility & Business Certifications
ISO 22716:2007 Certified (GMP): Our production facility is certified under the ISO 22716 standard for Good Manufacturing Practices (GMP) in cosmetics. This guarantees the highest standards of hygiene, safety, and quality control during the manufacturing, storage, and shipment of your products.
Certified B Corporation: We are proud to be a Certified B Corp. This rigorous, third-party certification means our company meets exceptionally high, measurable standards for social and environmental performance, accountability, and transparency across our entire supply chain.
Product & Ingredient Certifications
ECOCERT / COSMOS Certified: We prioritize natural and organic ingredients. The vast majority of our product formulations are certified by ECOCERT according to the internationally recognized COSMOS standard (either COSMOS Organic or COSMOS Natural, depending on the specific product).
Global Regulatory Compliance
In addition to our official certificates, all products manufactured in our facility adhere to strict global regulations to ensure you can sell safely across borders:EU & UK Compliant (CPNP): All products are fully compliant with EU Regulation № 1223/2009 and are registered in the Cosmetic Products Notification Portal (CPNP).
FDA Compliant: Our manufacturing guidelines and product formulations are fully compliant with US Food and Drug Administration (FDA) regulations.
Cruelty-Free: We adhere to strict cruelty-free standards. Neither our final products nor our ingredients are tested on animals.
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We currently ship only to countries in the European Union. Please note that we ship only to mainland addresses within these regions — we are unfortunately unable to ship to islands or offshore territories at this time.
If you have any questions, please don’t hesitate to contact us. We are happy to help and find solutions.
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If your order has been damaged during shipping or lost by the courier, please contact our support team as soon as possible. We’ll assist you in resolving the issue.
EMAIL: Support.avion@gmail.com
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You can reach us anytime via our contact page, Instagram or email. We aim to respond quickly—usually within one business day.
Email: support.avion@gmail.com
Instagram: @Avion.Beauty
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AVION products are formulated with 97–100% naturally derived ingredients and are designed to deeply hydrate and support healthy-looking skin. Our focus is on high-performance skincare inspired by the needs of aviation professionals — effective, gentle, and reliable in every environment.
As a flight attendant myself, I put a lot of care, dedication, and attention into every product. AVION is built with real in-flight experience and a genuine understanding of what skin goes through at altitude.
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Yes, AVION products are cruelty-free and none of our products or ingredients are tested on animals.
Most of our formulations are fully vegan. The only exception is our keratin hair spray, which contains a minimal amount of sheep wool–derived keratin to ensure effective strengthening and repair performance.
We are continuously working to develop fully vegan alternatives across the entire range while maintaining high-performance results.